- Automate your customer service and manage end users in foundational email support
-
Provide better customer service using organizations 0 hr 6 min
-
Automatically save agents time with triggers 0 hr 17 min
-
Reduce customer service workload with automations 0 hr 13 min
-
Better support customers with a schedule 0 hr 5 min
-
Exceed customer expectations with SLA policies 0 hr 7 min
-
Identify the best way to manage your end users 0 hr 22 min
![On-Demand: Automate your customer service and manage end users in foundational email support [Localized Previous Version]](https://cc.sj-cdn.net/instructor/oq965j8f0qmg-zendesk/courses/38fymsne70fxx/promo-image.1625704211.png)
On-Demand: Automate your customer service and manage end users in foundational email support [Localized Previous Version]
Video (1 hr 10 min)
Description
Learn the key features of Zendesk's foundational support ticketing solution to meet your business goals.
Course Topics
- Provide better customer service using organizations [Enterprise]
- Automatically save agents time with triggers
- Reduce customer service workload with automations
- Exceed customer expectations with SLA policies
- Better support customers with a schedule
- Identify the best way to manage your end users
Audience
Admins who are new to Zendesk's Support ticketing solution.
Recommended Pre-requisites
None
Instructional Designer