Track Effectiveness of your Articles with the Support Knowledge Capture App

Track Effectiveness of your Articles with the Support Knowledge Capture App

In this Goal-based Tutorial you'll learn how to pair two features to meet a common business goal.

About this course

   6 minutes

   Pre-recorded video

    Intermediate

 

In this video, you'll learn how to pair two features to meet a common business goal.
Ready to learn more?
To learn Zendesk Support, we recommend Zendesk Support for Admins, I and Zendesk Support for Admins, II.
Looking to purchase all of the courses above? All of these are included in our Support Self-Starter Package

Curriculum

  • Track Effectiveness of your Articles with the Support Knowledge Capture App
  • Demonstration
  • Track Effectiveness of your Articles with the Support KC App
  • Post-session survey

About this course

   6 minutes

   Pre-recorded video

    Intermediate

 

In this video, you'll learn how to pair two features to meet a common business goal.
Ready to learn more?
To learn Zendesk Support, we recommend Zendesk Support for Admins, I and Zendesk Support for Admins, II.
Looking to purchase all of the courses above? All of these are included in our Support Self-Starter Package

Curriculum

  • Track Effectiveness of your Articles with the Support Knowledge Capture App
  • Demonstration
  • Track Effectiveness of your Articles with the Support KC App
  • Post-session survey
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