Zendesk Explore CX Analyst Learning Path

This path outlines the courses you need to configure and manage reporting using Zendesk Explore and to complete your Explore certification.

Looking for a fast track to certification? Check out our live Explore certification prep and practice events.

Step 1



Introduction 
Survey the capabilities of Zendesk Explore. 

Watch our Zendesk Overview: Explore video

Step 2



Foundation building 
Learn how to set up and configure Zendesk Support.

Take our Zendesk Explore, I course
Take our Zendesk Explore, II course

Step 3



Skill sharpeners 
Deepen your knowledge and make the most of Zendesk Explore's key features with the following on-demand deep dives.

Take our Pre-built dashboards course

Step 4



Certification 
Certify your expertise in setting up and using Zendesk. 

Take the Zendesk Explore CX Analyst practice exam
Take the Zendesk Explore CX Analyst Certification