Certification: Zendesk App Developer I

Certification: Zendesk App Developer I

Certification Exam

About this course

If you’re an experienced Admin or Developer with in-depth knowledge on the Zendesk platform, it’s time to validate your skill set by becoming a certified Zendesk App Developer I. With this certification, you will be able to accomplish more with Zendesk by building cool apps and integrations that add value to your support organization and make processes easier for your customers.

Qualifications

Zendesk App Developer I candidates possess the knowledge and skills necessary to develop scalable Zendesk apps on the Zendesk platform and leverage the REST APIs to extend Zendesk using web programming skills. They follow security best practices, understand version control, can use ZAT competently and can create and deploy working server-side apps. It is minimally recommended that this candidate has:

Exam Format

  • Format: ~65 multiple choice questions
  • Time allotted: 90 minutes
  • Passing score: 69%
  • Exam fee: USD $350
  • Delivery Options: On-site in a testing center or online in a proctored environment
  • Prerequisites: None
  • Language: English

Ready to get Certified?

Step 1. Leverage our Exam Guide to get a better understanding of the exam topics and where you might need to brush up on your skills.

Step 2. Now that you’ve identified potential learning gaps, fill them in by taking one of our recommended training courses online, and browsing exam topics in our help center.

Step 3. By now, you should be feeling pretty confident in sitting for the exam. As a final step in your preparation, we recommend taking our On-Demand prep course. You'll get an insider's look at our testing system (how to register, etc.) and you'll be able to take a practice test.

Step 4. Register Now!

To register for the exam, click the button at the top of this page. You will be redirected to Webassessor, where you'll create a secure test taking account specifically for the Certification procedure.

Need Help?

Check out our exam FAQ. If you can’t find what you need, contact us at certification@zendesk.com.

About this course

If you’re an experienced Admin or Developer with in-depth knowledge on the Zendesk platform, it’s time to validate your skill set by becoming a certified Zendesk App Developer I. With this certification, you will be able to accomplish more with Zendesk by building cool apps and integrations that add value to your support organization and make processes easier for your customers.

Qualifications

Zendesk App Developer I candidates possess the knowledge and skills necessary to develop scalable Zendesk apps on the Zendesk platform and leverage the REST APIs to extend Zendesk using web programming skills. They follow security best practices, understand version control, can use ZAT competently and can create and deploy working server-side apps. It is minimally recommended that this candidate has:

Exam Format

  • Format: ~65 multiple choice questions
  • Time allotted: 90 minutes
  • Passing score: 69%
  • Exam fee: USD $350
  • Delivery Options: On-site in a testing center or online in a proctored environment
  • Prerequisites: None
  • Language: English

Ready to get Certified?

Step 1. Leverage our Exam Guide to get a better understanding of the exam topics and where you might need to brush up on your skills.

Step 2. Now that you’ve identified potential learning gaps, fill them in by taking one of our recommended training courses online, and browsing exam topics in our help center.

Step 3. By now, you should be feeling pretty confident in sitting for the exam. As a final step in your preparation, we recommend taking our On-Demand prep course. You'll get an insider's look at our testing system (how to register, etc.) and you'll be able to take a practice test.

Step 4. Register Now!

To register for the exam, click the button at the top of this page. You will be redirected to Webassessor, where you'll create a secure test taking account specifically for the Certification procedure.

Need Help?

Check out our exam FAQ. If you can’t find what you need, contact us at certification@zendesk.com.